BNY Mellon

Vice President, Client Service I (Corporate Trust - CLO/Structured Finance/Loans)

Join to apply for the Vice President, Client Service I (Corporate Trust - CLO/Structured Finance/Loans) role at BNY

Job Description
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the worlds financial system, we touch nearly 20% of the worlds investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to create solutions with our clients that benefit businesses, communities, and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what it is all about.

Were seeking a future team member for the role of Vice President, Client Service I (Corporate Trust - CLO/Structured Finance/Loans) to join our Corporate Trust Operations team. This role is located in Houston, TX, and will work a Hybrid schedule (3 days per week in-office required).

Youll Make An Impact In The Following Ways:

• Works with external clients to resolve the most complex day-to-day issues and direct them to appropriate resources at BNY.
• Leads team members in providing support to major clients in addressing and resolving complex operational and technical issues and ensuring requests are executed.
• Applies advanced problem-solving skills, judgement, and experience to analyze information.
• Uses developed communication skills to deliver high-quality service to a specialized client base.
• Provides key individuals at assigned clients information related to BNYs products and services representing a broad array of lines of business and geographies and leverages an in-depth understanding of broader BNY services and offerings.
• Proactively assists clients in reviewing potential business needs and directs them to appropriate resources at BNY.
• May be the central point of contact for business development and assume client onboarding and/or risk management responsibilities.
• Resolves the most complex or non-routine client issues or inquiries, as needed.
• Uses in-depth knowledge of client issues and needs to contribute to business development efforts.
• Uses broad understanding of BNY products and services to best propose expanded offerings to clients for front office consideration.
• Leads and participates in internal activities and initiatives designed to improve the client experience.
• Uses knowledge of client services best practices and BNY client needs to help develop process improvements.
• Supports multiple, complex client accounts.

To be successful, were seeking interest in the following areas:

• Bachelors degree or the equivalent combination of education and experience is required.
• 7-10 years of total work experience strongly preferred.
• Client Service/Operations experience within financial services is strongly preferred.
• Corporate Trust background preferred.
• Finance/accounting, compliance/reporting, reconciliation background experience preferred.
• CLO/CDO/SOLVAS background preferred.

Our Benefits And Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your lifes journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Business Development and Sales

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About Us

BNY Mellon

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Company Information

BNY Mellon
Houston