Student Financial Aid Advising Program Manager

Join to apply for the Student Financial Aid Advising Program Manager role at University of Houston

1 month ago Be among the first 25 applicants

Join to apply for the Student Financial Aid Advising Program Manager role at University of Houston

Get AI-powered advice on this job and more exclusive features.

Department: Scholarships & Financial Aid Salary: $49,400.00 - $56,200.00

Description

Manages the day-to-day operations of a large university program or department, including the supervision of staff employees, student workers, programs or processes.

• Plans and develops procedures for administering a large or complex department or program.
• Manages fiscal activities, including procurement and budget analysis.
• Provides guidance to subordinate staff and evaluates performance.
• Prepares abstracts, research reports, funding proposals, operations and procedure manuals, and other written material and documentation.
• Creates and reviews reports of expenditures and activities.
• May administer grants and grant-related related communications, scholarships and other operations.
• Develops, implements and maintains appropriate policies and procedures.
• May serve as property custodian for the department.
• Performs other job-related duties as assigned.
  
  

MQ: Education: Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Experience: Requires a minimum of one (1) year of directly job-related experience. Certification/Licensing: None.

The ideal candidate for this position should possess the following:

• Higher Education experience.
• Service leadership skills including mutual respect, active listening, and responsiveness.
• Must be a multi-tasker, extremely organized, and have the ability to work in a fast-paced, high-
  
  

pressure environment, with strong interpersonal and problem-solving skills.

• Ability to clearly interpret and implement policies and procedures.
• Ability to interact with all levels of internal and external constituents.
• Proficiency in Microsoft Office Suite.
• NASFAA Certified Financial Aid Administrator
• NASFAA Credentials
  
  

Additional Responsibilities

• Assist the Associate Director for Advising in managing Scholarships & Financial Aid (SFA) team members for advising students and their family members.
• Primary oversight for the SFA Contact Center
• Coordinate staff training on customer service and scholarship & financial aid topics
• Supervise Contact Center Staff, Financial Aid Advisors and SFA Work Study Students
• Represent SFA office at outreach events
• Review SFA communications to students, family members and external partners.
• Monitor SFA emails, calls, chats and student inquiries for accuracy and timely responses.
  
  

The Following Documents Are Required

• Cover letter delineating the manner in which your work experience applies to the posting.
• Resume
• Salary History
• Transcript
• Three work references. The hiring department expects you to name current or past supervisors.
  
  

Additional Job Posting Information

• Department is willing to accept education in lieu of experience.
• Department is willing to accept experience in lieu of education.
  
  

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are an Equal Opportunity Institution.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Higher Education

Referrals increase your chances of interviewing at University of Houston by 2x

Get notified about new Program Manager jobs in Houston, TX.

Houston, TX $50,000.00-$55,000.00 2 weeks ago

Houston, TX $130,000.00-$150,000.00 3 months ago

People Planning & Initiatives Program Manager

Houston, TX $140,000.00-$160,000.00 4 weeks ago

Program Manager- Clinic Operation and Innovation (onsite Medical Center)

Houston, TX $90,000.00-$120,000.00 1 week ago

Program Manager 1 - Enrollment and Engagement

Houston, TX $43,000.00-$48,900.00 2 weeks ago

Houston, TX $160,000.00-$200,000.00 3 weeks ago

Program Manager Planning and Construction (Bond Funded) - School Year 2025-2026

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr