Pharmacist

Clinical Pharmacist - Prior Authorization

Job Summary

We are seeking a Clinical Pharmacist to work in our Prior Authorization unit, reviewing cases and rendering coverage determinations based on clinical criteria and plan design in a fast-paced environment. This role requires collaboration with medical directors to render final decisions on coverage determinations and excellent communication skills to work effectively with healthcare professionals and internal teams.

Primary Responsibilities

• Clinical Support and Decision-Making

  Serve as a clinical resource, reviewing prior authorizations, gathering clinical information, and interpreting medical and pharmacy policy criteria to make coverage determinations.

  
  

• Coverage Determination and Consultation

  Consult with prescribing physicians and healthcare providers to clarify clinical questions, interpret guideline criteria, and provide decisions on prior authorization requests.

  
  

• Medication Utilization Review

  Collaborate with pharmacy technicians and prescribers to provide clinical insights on medication usage, recommending cost-effective alternatives when applicable.

  
  

• Regulatory and Policy Compliance

  Maintain compliance with state and federal pharmacy laws, Medicare Part D, Medicaid, and commercial benefit regulations.

  
  

• Case Review and Clinical Assessment

  Apply critical thinking to gather and evaluate complex medical and pharmacy data, making consistent and accurate coverage determinations.

  
  

• Workload and Time Management

  Effectively manage case volume, prioritize tasks, and meet productivity and quality benchmarks.

  
  

• Team Collaboration and Communication

  Demonstrate excellent interpersonal and communication skills, fostering a cooperative work environment.

  
  

• Customer Service and Conflict Resolution

  Respond promptly to inquiries and concerns, resolving escalated issues with a service-first mindset.

  
  

• Quality Assurance and Continuous Improvement

  Participate in audits, process evaluations, and training initiatives to support quality and service enhancements.

  
  

Requirements

• Education and Licensure

  Bachelor's or Doctorate of Pharmacy; Active State Pharmacist License

  
  

• Customer Service Experience

  6+ months of customer service experience with healthcare professionals

  
  

• Technical Skills

  Basic proficiency with Microsoft Excel, Word, and Outlook

  
  

• Availability

  Able to work flexible hours, including overtime and weekends, with a schedule ranging from 5am to midnight

  
  

• Home Office Requirements

  Own home internet access, secure workspace, and level skill with working with PC

  
  

Additional Information

• Training

  5-week training program with 8-hour shifts, Monday-Friday

  
  

• Shift Schedule

  8-hour shifts with 1-hour lunch, 5 days a week, potentially including weekend days

  
  

• Overtime and Holidays

  May be required to work scheduled overtime and holidays dependent on business needs