Data Entry Customer Service

Company Description

About Us

At Sociaxe, we are committed to delivering innovative business solutions that streamline operations and improve customer engagement. Our team thrives in a collaborative environment that encourages growth, integrity, and exceptional service. Based in Dallas, TX, we focus on building long-term relationships with clients by combining technology and personalized support to meet their operational needs.

Job Description

Job Description

Sociaxe is currently seeking a detail-oriented and highly organized Data Entry Customer Service professional to join our team. This role combines administrative accuracy with strong customer interaction skills, supporting internal operations and maintaining high-quality customer experiences.

Responsibilities

• Enter and update customer information accurately in the company database
• Handle inbound customer inquiries via phone and email
• Resolve customer issues promptly and efficiently while maintaining a professional demeanor
• Maintain records of customer interactions and transactions
• Collaborate with team members to ensure consistent and smooth service operations
• Ensure data integrity and confidentiality at all times

Qualifications

Qualifications

• High school diploma or equivalent; associate degree preferred
• Proven experience in data entry, administrative support, or customer service
• Excellent typing skills with a high level of accuracy
• Strong verbal and written communication skills
• Proficiency in Microsoft Office Suite and database software
• Ability to multitask, prioritize responsibilities, and meet deadlines

Additional Information

Benefits

• Competitive salary ranging from $36,000 to $47,000 per year
• Opportunities for career advancement and professional growth
• Supportive and collaborative team environment
• Ongoing skills development and training
• Full-time, stable position with a clear path for progression