IT Program Manager

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Job Reference Number: 28546

Employment Type: Full-Time, OnsiteSegment: Elior Corporate

Brand: Elior North America Corporate

State: Texas (US-TX)

Technical Program Manager

The Role at a Glance:

We are seeking a Technical Program Manager to join our corporate office in Houston, TX, to lead the implementation of our finance-based middle office systems. In this pivotal role, you will drive the successful deployment of SAP, S/4, and HANNA implementations. Working closely with stakeholders across finance, information systems, and operations. Your expertise in accounting and finance systems will be critical in ensuring seamless integration, optimizing processes, and delivering impactful results. This is an opportunity to play a key role in a transformative initiative that will enhance financial operations across the organization.

What you'll be doing:

• Strategic Planning & Roadmap Development
• Develop and approve annual or quarterly roadmaps for planned programs and projects.
• Implement best practices, standardized frameworks, and tools across programs and projects.
• Design repeatable and predictable processes for initiating, tracking, governing, and delivering projects.
• Shift traditional processes to agile methodologies for high-quality, iterative delivery.
• Plan, schedule, and manage software builds through various stages from ideation to release.
• Establish and manage communication schedules with key stakeholders.
• Conduct meetings, provide status updates, and distribute meeting minutes.
• Risk Mitigation & Issue Resolution
• Identify risks, develop mitigation plans, and address blockers to keep projects on track.
• Define and track critical process, product, and customer metrics.
• Analyze data using Excel, SQL, and JQL to create reports, charts, and dashboards.
• Raise critical issues to the appropriate stakeholders to remove roadblocks and maintain project momentum.
  
  

What we're looking for:

Must-Haves

• 5+ years of experience in a similar role.
• SAP S/4HANA experience is a must.
• Proven ability to collaborate with multiple departments and maintain effective working relationships.
• Ability to travel as needed.
• Strong leadership and team guidance skills.
• Technical proficiency in: Operating computer systems, coding languages, Troubleshooting technical issues, Hardware and software maintenance.
  
  

Nice-to-Haves:

• Bachelor's degree in computer science.
• Microsoft Dynamics GP ERP experience preferred.
  
  

About Elior North America:

Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you've gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Disclaimer: This job description can be revised by management as needed.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Food and Beverage Services

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