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Software Implementation Consultant
Job Description
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Summary
Our Professional Services team at HighRadius is growing, and we're looking for our next Software Implementation Consultant! In this role, you'll be part of the in-market consulting team partnering with client stakeholders to improve order-to-cash processes. Responsibilities include participating in design phases, conducting end-user training, and modeling future client processes.
Key success factors include customer focus, problem-solving skills, executive presence, communication abilities, and self-motivation.
Location: Full-time in Houston, TX (zip 77042), with up to 40% travel for client visits.
Your Day-to-Day
Your role involves reviewing clients' current processes, designing future solutions with HighRadius products, and supporting training and testing activities. A structured training program will equip you with necessary technical and business skills, no prior finance or coding knowledge required.
Your main responsibilities are:
- Support Senior Consultants during Design:
- Participate in workshops
- Prepare documentation and success criteria
- Take notes during meetings
- Drive Client Product Training:
- Prepare and customize training materials
- Ensure environment readiness
- Conduct training sessions (in-person/virtual)
- Gather feedback through surveys
- Support Testing and Hypercare:
- Assist during UAT cycles
- Maintain case tracker
- Draft cutover plans
- Conduct internal reviews
Requirements
- Bachelor's degree, preferably in engineering
- 2+ years experience, ideally in management consulting or SaaS services
- Strategic thinking and solution development aligned with client goals
- Effective communication skills for technical and non-technical audiences
- Analytical skills for problem-solving
- Travel up to 60%
- Comfort with ambiguity and structured problem analysis
- Strong presence and influence with senior leaders
- Ability to prioritize and manage multiple projects
- Commitment to integrity and confidentiality
Perks & Benefits
- Performance bonuses
- Benefits, 401k matching, wellness resources
- Stock options for top performers
- Paid parental leave and holidays
- Team events and outings
About HighRadius
HighRadius is a leading company in the software industry, committed to innovation and excellence.
Company Information
Location: Houston