Software Implementation Consultant

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Summary
Our Professional Services team at HighRadius is growing, and we're looking for our next Software Implementation Consultant! In this role, you'll be part of the in-market consulting team partnering with client stakeholders to improve order-to-cash processes. Responsibilities include participating in design phases, conducting end-user training, and modeling future client processes.

Key success factors include customer focus, problem-solving skills, executive presence, communication abilities, and self-motivation.

Location: Full-time in Houston, TX (zip 77042), with up to 40% travel for client visits.

Your Day-to-Day
Your role involves reviewing clients' current processes, designing future solutions with HighRadius products, and supporting training and testing activities. A structured training program will equip you with necessary technical and business skills, no prior finance or coding knowledge required.

Your main responsibilities are:

1. Support Senior Consultants during Design:
   • Participate in workshops
   • Prepare documentation and success criteria
   • Take notes during meetings
2. Drive Client Product Training:
   • Prepare and customize training materials
   • Ensure environment readiness
   • Conduct training sessions (in-person/virtual)
   • Gather feedback through surveys
3. Support Testing and Hypercare:
   • Assist during UAT cycles
   • Maintain case tracker
   • Draft cutover plans
   • Conduct internal reviews

Requirements

• Bachelor's degree, preferably in engineering
• 2+ years experience, ideally in management consulting or SaaS services
• Strategic thinking and solution development aligned with client goals
• Effective communication skills for technical and non-technical audiences
• Analytical skills for problem-solving
• Travel up to 60%
• Comfort with ambiguity and structured problem analysis
• Strong presence and influence with senior leaders
• Ability to prioritize and manage multiple projects
• Commitment to integrity and confidentiality

Perks & Benefits

• Performance bonuses
• Benefits, 401k matching, wellness resources
• Stock options for top performers
• Paid parental leave and holidays
• Team events and outings