Product Support Engineer

We're looking for an IT Product End User Device Engineer focused on device performance (Windows/ Mac) to help identify/mitigate/prevent system issues from happening. location: Houston, Texas job type: Contract salary: $40 - 46 per hour work hours: 9 am to 5 pm education: Bachelors responsibilities: The IT Support Specialist will help ? Identify AND remediate IT trends impacting end-users device performance. ? Develop corrective[ "The IT Support Specialist will help\r\n? Identify AND remediate IT trends impacting end-users device performance.\r\n? Develop corrective and preventative actions to minimize user downtime.\r\n? Troubleshoot end-user reported issues using DEX platform and identify root causes.\r\n? Create detection methods to reliably diagnose IT issues via key metrics.\r\n? Develop remediations using scripting and other methods.\r\n? Create IT health reports on a per department basis.\r\n? Design, install, configure and maintain a comprehensive IT infrastructure with a focus ...Support Engineer, Support Specialist, Engineer, Technical Support, Product, IT, Technology, Staffing