Senior Functional Analyst (Outbound Transportation Technology)

Senior Functional Analyst (Outbound Transportation Technology)

Join to apply for the Senior Functional Analyst (Outbound Transportation Technology) role at Sysco

Senior Functional Analyst (Outbound Transportation Technology)

Join to apply for the Senior Functional Analyst (Outbound Transportation Technology) role at Sysco

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Job Summary

Collaborates with Product Owners, Business Partners, and Cross-Functional Teams to deliver high-quality technology solutions that meet business needs. This role focuses on gathering and documenting functional requirements, supporting integration mapping, testing, and training activities within outbound transportation and optimization projects. Works in an agile team to ensure accurate and timely delivery of new features and enhancements, while contributing to continuous improvement and best practices. Engages directly with customers to ensure delivery of a robust, scalable, and high-quality product.

Job Summary

Collaborates with Product Owners, Business Partners, and Cross-Functional Teams to deliver high-quality technology solutions that meet business needs. This role focuses on gathering and documenting functional requirements, supporting integration mapping, testing, and training activities within outbound transportation and optimization projects. Works in an agile team to ensure accurate and timely delivery of new features and enhancements, while contributing to continuous improvement and best practices. Engages directly with customers to ensure delivery of a robust, scalable, and high-quality product.

Responsibilities

• Lead and facilitate requirements-gathering sessions with business stakeholders
• Document business processes, functional requirements, and integration points
• Translate business needs into actionable system configuration and design tasks
• Assist with integration mapping and validation between internal and third-party systems
• Collaborate with development and QA teams throughout the sprint cycle
• Lead or support testing efforts to ensure functional alignment with business goals
• Create user documentation and support training for new capabilities
• Identify process improvement opportunities and propose enhancements
• Serve as Subject Matter Expert (SME) for transportation systems and routing tools
• Participate in sprint ceremonies and represent business needs as required
• Identify and assess risks, propose mitigations aligned with business objectives
• Apply Lean and Agile methodologies to analyze and enhance processes
• Present results and product demos tailored to various business and technical audiences
  
  

Education

Bachelor's Degree in Computer Science, Information Systems, or equivalent professional experience

Mandatory Experience

• 5–8 years of experience gathering and documenting business/functional requirements
• Strong background in transportation, logistics, or related enterprise systems
• Familiarity with agile frameworks (Scrum, Kanban, Lean)
• Software configuration or application development experience is a plus

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Food and Beverage Services

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