IT Desktop Support

Our client is seeking a Desktop Support Analyst to join their team in Bryan, TX.

Job Title: Desktop Support Analyst

Location: Bryan, TX

Pay Range: $32- $34

• Associate s or bachelor s degree in Computer Science or Information Technology or other related field

• Strong PC/Server hardware and software installation and troubleshooting skills

• Ability to work independently with limited supervision is a must, as well as work in a team environment

• Experience with M365 and other software as a service (SaaS) and other software hosting protocols

• Excellent verbal and written communication skills

• Good problem-solving and critical-thinking skills

• Experienced in providing professional and courteous customer service

• Minimum of 3-5 years experience preferred

• Microsoft or CompTIA certifications is a plus

• Provide advanced technical assistance to customers regarding various hardware and software applications

• Troubleshoot and diagnose various technical issues

• Assess and understand user needs and issues and recommend the appropriate technical fixes to customers

• Utilize ticket system for managing work and understand prioritization of tickets

• Direct unresolved issues to the next level of support personnel

If this is a role that interests you and you d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands Manpower, Experis, Talent Solutions, and Jefferson Wells creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.