Customer Support Specialist

As a customer support specialist, you will engage with customers in a friendly and professional manner to help solve their issues and ensure their satisfaction. You will be part of a team that values empathy, communication, and problem-solving skills, and that is committed to delivering exceptional customer service.

Responsibilities

• - Provide timely and accurate resolutions to customer inquiries via phone, email, and chat
• - Identify and troubleshoot technical issues, and escalate problems when necessary
• - Educate customers about our products, services, and policies
• - Assist in developing and updating customer support documentation and resources
• - Collaborate with other teams to improve processes and customer experience

Requirements

• High school diploma or GED
• 1-2 years

Benefits

• Health Insurance
• Paid Time Off

Salary: $21.65 per hour